FAQ

Frequently Asked Questions

Every question about CyberrGuard in one place: how we test, how we keep testing safe, each service pillar, pricing, incidents and the hacker platform.

About CyberrGuard

What does CyberrGuard do?
CyberrGuard is an offensive security company. We test applications, APIs, AI systems, cloud and live infrastructure the way real attackers would, then help you fix what we find and prove it to regulators.
Where are you based, and who do you serve?
We are based in Noida, India, and serve enterprises worldwide. We are especially strong where Indian or GCC regulation applies, because our reports map directly to those frameworks.
Do you work with small businesses?
Our services are designed for enterprises and regulated organisations, where scope, evidence and accountability matter most.
Are you a staffing agency or a SOC?
No. We do not place staff in your team and we do not run 24×7 monitoring. We test, prove and help you fix.

Trust and Safety

What are your trust layers?
Five guardrails on every engagement: written authorisation, agreed scope, sandbox isolation, technical controls such as rate limits and spend caps, and full accountability under one contract.
Who will test our systems?
Vetted CyberrGuard security specialists selected for your technology. CyberrGuard is always your single contractual counterparty.
Can testing break our production systems?
Most testing happens on a sandbox copy in Enclave Lab. Live testing follows agreed windows, rate limits and off-limits actions, with your team informed throughout.
Will you see our customers' real data?
Not in sandbox testing, which uses masked and synthetic data. For live work, we use dedicated test identities and accounts.

Engagements and Pricing

What does a first engagement look like?
A short scoping call, a written scope and rules of engagement, testing in Enclave Lab or on authorised live targets, then a report walkthrough and a retest once you have fixed the findings.
Which standards do you test against?
OWASP Top 10:2025, OWASP API Security Top 10 (2023), OWASP Top 10 for LLM Applications (2025), OWASP Top 10 for Agentic Applications (2026), MITRE ATLAS and CIS Benchmarks.
Which regulations do you map findings to?
CERT-In directions, RBI guidelines, SEBI CSCRF, the DPDP Act, ISO 27001 and PCI DSS, plus SAMA, NCA and other GCC frameworks.
How long does a test take?
It depends on scope. A private hackathon runs over a fixed window such as 48 hours; we confirm the timeline for every other engagement in writing during scoping.
How much does a penetration test cost?
Pricing follows scope: applications, APIs, user roles, depth and environment. After a scoping call you receive a fixed quote.
Can we start small?
Yes. Many clients begin with a single application VAPT or a Vulnerability Disclosure Programme and expand from there.
Do you retest after we fix issues?
Yes. Every engagement closes with a retest that confirms each fix holds.

Enclave Lab

What is Enclave Lab?
CyberrGuard's isolated testing sandbox. We run a copy of your system there with masked and synthetic data, so we can attack it without touching production.
What can we send to Enclave Lab?
Docker, AMI or VM images, code repositories, pre-production endpoints, firmware images, AI application builds and infrastructure-as-code.

Incidents

We think we have been breached. What now?
Call Cyber911 on +91 87672 63110 or email info@cyberrguard.ai. Preserve logs, avoid wiping affected systems, and note when you first noticed the incident: CERT-In's six-hour reporting clock starts then.

Pre-Production Security

What is the difference between vulnerability assessment and penetration testing?
A vulnerability assessment finds and lists known weaknesses. A penetration test exploits them to show real business impact. VAPT does both.
Does sandbox testing touch our production systems?
No. We test a copy of your system in Enclave Lab using masked and synthetic data.
What do you need from us to start?
A Docker, AMI or VM image, a firmware image, a code repository or a pre-production endpoint, plus a short scoping call.

Post-Production Security

What is the difference between red teaming and penetration testing?
A penetration test finds as many vulnerabilities as possible in a defined scope. Red teaming pursues a specific goal across your whole organisation, the way a real attacker would.
What is purple teaming?
Our attackers and your defenders work together, so your team learns to detect and stop each technique in real time.
Do you need write access to our cloud?
No. Cloud reviews use a read-only role. Any live attack simulation happens only with your explicit authorisation.

AI Security & Adoption

What is AI red teaming?
Adversarial testing of an AI system: trying to make it leak data, break its rules or take unsafe actions, so you can fix those weaknesses first.
What is shadow AI?
Any AI tool employees use without approval. It can quietly send confidential company data to outside services.
Can you test AI in Indian languages?
Yes. Our AI Red-Teaming Challenges include jailbreak, prompt injection and data-extraction attacks in Hindi, Hinglish and regional languages.

Managed Security Programmes

What is a managed bug bounty programme?
A bug bounty rewards ethical hackers for confirmed vulnerabilities. In a managed programme, CyberrGuard runs design, researcher selection, triage and rewards for you.
What is the difference between a VDP and a bug bounty?
A VDP is an open channel for anyone to report issues, usually without rewards. A bug bounty rewards selected researchers for valid findings.
Will researchers see our real data?
Hackathons run on a sandbox copy with synthetic data. Live programmes use dedicated test accounts under agreed rules.

Incident Response & Forensics

How quickly must a cyber incident be reported in India?
CERT-In's 2022 directions require covered organisations to report specified cyber incidents within six hours of noticing them.
What is an incident response retainer?
A pre-signed agreement that lets our responders start the moment you call, instead of negotiating terms during an attack.

Governance, Compliance & Assurance

What is the DPDP Act?
The Digital Personal Data Protection Act is India's law governing how organisations collect, process and protect personal data.
What is SEBI CSCRF?
SEBI's Cybersecurity and Cyber Resilience Framework sets cybersecurity requirements for SEBI-regulated entities.
What is an audit-ready evidence pack?
A structured set of findings, controls and proof, organised so auditors and regulators can review it directly.

Training, Ranges & Practice

What is a cyber range?
An isolated environment that simulates real systems, so people can practise attacking and defending them safely.
How is a skills audit different from a certification?
A certification shows someone once passed an exam. A skills audit measures what each person can do today, on realistic challenges.
What is a tabletop exercise?
A guided, discussion-based rehearsal of a cyber attack that tests your team's decisions and reporting steps.

For Hackers

When does the CyberrGuard platform launch?
Soon. Request early access on the For Hackers page and we will email you when registration opens.
Do I need experience to join?
No. The practice platform has graded challenges for every level, and your CyberrScore grows as you improve.
What is CyberrScore?
CyberrGuard's skill rating for security researchers, built from verified performance: confirmed findings, hackathon results, practice challenges, specialisations and conduct.
How are rewards paid?
After a one-time identity verification, rewards for valid findings and hackathon prizes are paid through the platform, with tax paperwork handled for you.
Why do you verify identity?
Verification lets organisations trust private events and lets us pay rewards correctly.
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